Effective Date: July 12, 2026
This privacy policy for First Years First Aid LTD (“We”, “Us” or “Our”) tells you how we may collect, use and share your information when you visit our website firstyearsfirstaid.com.
We appreciate your decision to use our website firstyearsfirstaid.com and to trust us with your valuable personal information. In this document, we seek to explain in the clearest terms possible our privacy practices. We strongly encourage you to read this document and any other related documents carefully before using the website.
If there are any terms or conditions in this document that you do not agree with, please do not use the website, or if you are already using it, please discontinue use immediately. By using the website, you are accepting and consenting to the practices described in this Privacy Policy.
What information do we collect about you?
When we collect information, we do so to ensure that you get to experience our service seamlessly. For that, we collect the following information. Some may be your personal information.
The personal information that we collect about you may include:
- Email address
- Address
- Name
- Company information
- Interested courses
How do we collect such information?
We may use any of the following three ways to get information about you.
- The information that you give us
- The information that we automatically collect from you
- Information that we collect from third parties
a. The information that you give us
When you contact us, make an enquiry, book a course or use our services, we may ask you for information such as your name, email address, address, company information and course interests.
b. The information that we automatically collect from you
When you access our website from a device, we may automatically collect information from your device, such as through the use of cookies. You can find more information about automatic collection of personal information in our Cookie Policy.
c. Information that we collect from third parties
We may receive information from third parties where it is relevant to providing or managing our services.
Cookies and similar technologies
Cookies are small packets of information that are placed on your device so that we can retrieve information such as your choices on our website and other technical information.
For more information about cookies and similar technologies, please visit our Cookie Policy.
Do not track requests
We respond to “do not track” requests in the following manner:
Block tracking.
Why do we collect information about you?
We collect information about you for a variety of reasons. It helps us, among other things, to serve you better. The following are the ways in which we use the information that we collect about you.
- To provide and maintain our service
- To contact the user
- For targeted advertising, where applicable and where consent or another lawful basis applies
How long do we retain your information?
We will only keep your personal information for as long as it is necessary, unless a longer retention period is required or permitted by law, such as tax, accounting or other legal requirements.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise such information, or, if this is not possible, securely store your personal information and isolate it from any further processing until deletion is possible.
Sale/sharing of information
We do not sell or share the information we collect from our users.
Privacy of children
We do not knowingly provide our services to children. If you are a parent or legal guardian and believe that your child has provided us with information without your consent, please contact us. Upon verification that we have collected such information without parental consent, we will remove the information from our database.
Security of your personal information
We take reasonable measures to ensure that the information we collect from you is stored securely and protected to the best extent possible. However, no method of internet transmission or digital storage is completely secure, and we cannot guarantee absolute security.
While we use commercially reasonable and appropriate security measures to protect your information, we cannot promise that it will be 100% secure.
Links to other websites or apps
On our website, we may provide links to external websites, apps or services. These are not operated by us and therefore are not governed by our Privacy Policy or practices. We strongly recommend that you review the privacy policies of such websites or services before engaging with them.
Changes to this privacy policy
We may update this Privacy Policy from time to time to reflect changes in the law or our privacy practices. We recommend that you review this privacy policy periodically to ensure it remains in line with your expectations.
The privacy policy will be effective from the date it is posted on this page.
Contact us
For any questions or concerns regarding your privacy, or to exercise any of your rights, you may contact us using the following details:
Address: First Years First Aid Ltd, 61 Steepleton Road, Poole, Dorset, BH18 8LH
Email address: info@firstyearsfirstaid.com
Link to our contact page: https://firstyearsfirstaid.com/contact-us